Visitor
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3 Messages
Cancel Unlimited Data Option
Would someone be able to assist with pointing me in the right direction to opt out of the Unlimited Data Option on my home internet plan?
Visitor
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3 Messages
Would someone be able to assist with pointing me in the right direction to opt out of the Unlimited Data Option on my home internet plan?
EG
Expert
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106.9K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAirelle
Official Employee
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2K Messages
2 months ago
@user_564633 Hi there! Thanks for taking the time to create a post. We have already received your chat message and ilook forward to assisting you there.
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EG
Expert
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106.9K Messages
2 months ago
@user_564633 @XfinityAirelle
Sending an unrequested direct message to the support team is a violation of their forum guidelines.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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XfinityAldrik
Official Employee
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1.6K Messages
2 months ago
Thanks again for reaching out to us @user_564633! I’m glad we could assist with unsubscribing your account from unlimited data.
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