Visitor

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1 Message

09/27/2026 11:24 AM

Cancel Tv

I want to cancel my TV service only and keep my internet service active. Please review my account and provide the internet-only price before making any changes.

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Official Employee

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2.5K Messages

5 hours ago

Hey @user_9ok1b5 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding changes your would like to make. I would be more than happy to offer my assistance looking into this further for you. We have received your direct message and will be responding shortly. 

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you.

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