Visitor
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1 Message
cancel tv service only
Hi i would like to cancel my tv service and home phone and keep my internet. How do i do this?
Visitor
•
1 Message
Hi i would like to cancel my tv service and home phone and keep my internet. How do i do this?
EG
Expert
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119.6K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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2.5K Messages
6 hours ago
Hi there, @user_b6vfi7. Thanks for reaching out to us here on the Community Forum. We can assist you with adjusting your services.
Please send a direct message to us including your full name and complete street address.
Here's the detailed steps to direct message us:
1-Click "Sign In" if necessary.
2-Click the "Direct Messaging" icon.
3-Click the "Start new conversation" (pencil and paper) icon.
4-In the "To:" line, type "Xfinity Support".
5-As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6-An "Xfinity Support" graphic will replace the "To:" line.
7-Type your message in the text area near the bottom of the window.
8-Press Enter to send it.
How to: Direct messaging within the forum
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XfinityJeffB
Official Employee
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520 Messages
2 hours ago
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!
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