Mon, Nov 30, 2020 11:00 AM
I'd like to cancel TV, and keep Internet service. Please help, thank you.
3 m ago
6 m ago
I would like to cancel my tv and increase our internet speed. How do I send a direct message to someone at Comcast?
Welcome to the Xfinity Forum and thank you for posting your question here. We ask that you please avoid sending a private message to an Official Employee until one of them specifically asks you to do so, such as ComcastAmira in the post before yours. I am sure our customer care team will be reaching out soon,
We also recommend, for better visibility for our care team, that you start your own thread in the board that best suits your question. Since this thread is more than 3 months old, starting your own thread will alert the team to reach out and assist you as soon as they are available.
Thanks in advance for your understanding
- Forum Administrator