Skip to main content
user_oneill2007
1st Topic

Visitor

 • 

1 Message

Tuesday, September 1st, 2026 6:50 PM

Cancel TV, Keep Internet and Voice

I need assistance changing my Xfinity services. I would like to remove Xfinity TV while retaining Xfinity Internet and Xfinity Voice. Could an Xfinity Support representative please assist me with this account change by direct message?

Question

 • 

Updated 

1 hour ago

19

1

0

Oldest First
Selected Oldest First
XfinityAirelle

Official Employee

 • 

3.5K Messages

1 hour ago

 

user_oneill2007 Hi there! Our team would be happy to help.
 
Can you please send us a direct message with your full name and service address so we can take a closer look?
 
How to send us a direct message:
 
- Click “Sign In” if necessary.
- Click the “Direct Messaging” icon.
- Click the “Start new conversation” icon, which looks like a pencil and paper.
- In the “To:” line, type “Xfinity Support.”
- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
- An “Xfinity Support” graphic will replace the “To:” line.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
 
Talk to you there!

 

0

0

forum icon

New to the Community?

Start Here