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user_v40soy
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Visitor

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3 Messages

Sunday, July 19th, 2026 5:41 PM

Cancel stream store service

I found that there is a StreamStore for my bill this month.

NOW TV Latino

200+ Channels Including 45+ Spanish Channels

Available Via The Xfinity Stream App and 20 Hours of Cloud DVR. Plus Peacock Premium ($10.99 Value) and Vix Premium with Ads ($6.99 Value) at NO Extra Cost.

These Are Internet Delivered Services.

But I didn't use this service. Can I cancel this service directly or do I need to choose a new plan?

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1 day ago

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XfinityJeff

Official Employee

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1.1K Messages

1 day ago

Greetings @jmmskelly, and thanks for reaching out to us on the community forums, I hope this message finds you well. You have come to the right place for assistance with this question. The NOW TV Latino package is an add-on, so you can remove that without effecting the plan itself. Let us know if you have any issues.

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user_v40soy

Visitor

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3 Messages

Then how can I cancel the NOW TV Latino package? Thank you.

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1 day ago

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XfinityJeff

Official Employee

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1.1K Messages

@user_v40soy You can follow the steps listed on this website, and it will walk you through the removal of the service. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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