Hey @user_z3o2tv! Thanks for taking the time to reach out via our official Xfinity Forums Community support page. I am sorry to hear you want to discontinue services. We would be more than happy to help review the account and see what options are available.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
Thanks for reaching out to us, we do hate to lose you as a customer, but we understand your concerns and I'm glad we got everything taken care of for you.
Feel free to reach out to us anytime and thanks for being the best part of Xfinity
XfinityDemitrius
Official Employee
•
2.6K Messages
16 hours ago
Hey @user_z3o2tv! Thanks for taking the time to reach out via our official Xfinity Forums Community support page. I am sorry to hear you want to discontinue services. We would be more than happy to help review the account and see what options are available.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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XfinityOrlandoM
Official Employee
•
3.4K Messages
1 hour ago
@user_z3o2tv
Thanks for reaching out to us, we do hate to lose you as a customer, but we understand your concerns and I'm glad we got everything taken care of for you.
Feel free to reach out to us anytime and thanks for being the best part of Xfinity
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