1 Message
Cancel services please
Looking to cancel without having to be called as I do not wish to waste time trying to be retained as a customer.
Xfinity assistant is useless.
Nothing will convince me to keep Xfinity internet
1 Message
Looking to cancel without having to be called as I do not wish to waste time trying to be retained as a customer.
Xfinity assistant is useless.
Nothing will convince me to keep Xfinity internet
XfinityJanelle
Official Employee
•
1.5K Messages
1 year ago
Hi @user_bnjzya I understand your frustration completely. Dealing with cancellations can be a hassle, especially when you don't want to be pressured into staying with a service. I can assist you with the cancellation. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0