Thank you for reaching out to us here at the Xfinity Forum. While we can certainly appreciate your desire to receive immediate assistance with your issue, sending unsolicited direct messages to our team or any other forum user is a violation of our Xfinity Forum Guidelines and our Xfinity Forum Acceptable Use Policy. We ask that you please review those documents thoroughly as repeated violations could result in a revocation of a user's Xfinity Forum posting privileges. Please remember, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those documents as well as any other posted documents throughout the community. Thank you.
Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines.
Just wanted you to be aware, but since you have sent a message, I will continue in chat. Thank you.
Latoque
Expert
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30K Messages
1 hour ago
Moved from Email forum
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XfinityJulie
Official Employee
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26 Messages
55 minutes ago
Hello @user_wxy63u
Thank you for reaching out to us here at the Xfinity Forum. While we can certainly appreciate your desire to receive immediate assistance with your issue, sending unsolicited direct messages to our team or any other forum user is a violation of our Xfinity Forum Guidelines and our Xfinity Forum Acceptable Use Policy. We ask that you please review those documents thoroughly as repeated violations could result in a revocation of a user's Xfinity Forum posting privileges. Please remember, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those documents as well as any other posted documents throughout the community. Thank you.
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