Visitor

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1 Message

Monday, January 5th, 2026 3:53 PM

Cancel service

I would like to cancel my account at this time. I am not using the internet or cable service going forward

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Accepted Solution

Official Employee

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1.6K Messages

10 hours ago

Thanks again for spending some time with my team to take care of your account. If you have questions in the future, feel free to create a new post.

Official Employee

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1.9K Messages

2 days ago

Hi there, @user_83ec0a. Thanks for reaching out to us here on the Community Forum. Sorry to hear you'll be leaving us, but we can certainly help close out your account. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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