Visitor

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1 Message

Monday, December 29th, 2025 6:13 PM

Cancel service

I need to cancel or change part of my plan. I do not have the option to direct message as other users have been directed to use.

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Official Employee

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516 Messages

10 hours ago

Greeting @user_bm4v0m, and thanks for posting to the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with your request, and we would be more than happy to take a look at some plan options. I see you have already sent us a direct message, so we will continue there.

Official Employee

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2.7K Messages

8 hours ago

It was a pleasure, @user_bm4v0m working with you in private and getting you taken care of. We do appreciate you and your business!-Richard

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