U

Visitor

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1 Message

Saturday, April 26th, 2025 5:38 PM

Cancel service

I would like to Cancel service 

Official Employee

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2.2K Messages

1 month ago

 

user_fhr9nk Hey there! Thank you so much for using our Xfinity Support Team to contact us about wanting to make a change to the account. We are here to work with you to make sure you get the help you need.
To get started can you send us a DM with your full name and service address?Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

Visitor

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1 Message

1 day ago

I’ve been trying to post here for months Xfinity doesn’t allow it. They send me to a link to buy more seevices

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