2 Messages
Cancel service
I am unable to cancel my service. After countless time of scheduling a phone call and never receiving one I am struggling to believe it is even possible to cancel service with Xfinity.
2 Messages
I am unable to cancel my service. After countless time of scheduling a phone call and never receiving one I am struggling to believe it is even possible to cancel service with Xfinity.
XfinityAlfonso
Official Employee
•
1.6K Messages
26 days ago
Hello user_otlo0k thank you so much for taking the time to reach us here on our Xfinity Forums. wE're so sorry to hear about the difficulties in cancelling service, but we are here to help as much as possible.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
** As a reminder, please do NOT send any of the Official Employees private messages unless they request it. The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy. **
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