user_xem0t9 thank you for using the Xfinity Community Forums page to reach out today. I understand that you want to make changes to your service. Are you moving outside the Xfinity footprint by chance?
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityMarcus
Official Employee
•
1.3K Messages
2 months ago
user_xem0t9 thank you for using the Xfinity Community Forums page to reach out today. I understand that you want to make changes to your service. Are you moving outside the Xfinity footprint by chance?
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