1 Message
Cancel Service
Hi, I am looking to cancel my service however none of the links on your website AND Xfinity Assistant are working. The phone number you listed to call is also of no help. Please I need some help cancelling this service. I don't understand why you make it impossible.
Thanks
EG
Expert
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110K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMichaelC
Administrator
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4.2K Messages
1 year ago
Thanks for getting this moved over, @EG!
Hello, @user_rps6ga! Thanks for reaching out to us on the forums! I apologize to hear that you have been having issues with trying to get your service canceled. We'd hate to see you go but can certainly assist you with this! I see you have already sent a DM and will continue to assist you through there. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
(edited)
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