Cancel service now

Please cancel my service immediately.

Please provide email response to confirm my service has been canceled for both Comcast and Xfinity mobile.

Cancel Both Comcast Service and Xfinity mobile

Send confirmation of both services canceled to my email and text. Thank you.

Oldest First

Selected Oldest First

Expert

•

121.9K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

Official Employee

•

3.1K Messages

2 hours ago

user_6xmqhl Our team is here to help you. Please send us a Dm so we can process your request.

How to Send Us a Direct Message:

Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

0

Customer Service