Visitor
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2 Messages
Cancel service for non communication
I’m getting very close to cancel this service because it’s impossible to get a hold of someone on the phone.
Im trying to have an extension at my house and I’m getting very frustrated with the robots.
XfinityFrank
Official Employee
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1.9K Messages
4 hours ago
Hello there, @user_wxwaez! Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble getting someone on the phone. We would be happy to assist in any way we can. You mentioned you're trying to have an extension at your house. I am not clear on what this means. Could you elaborate?
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user_wxwaez
Visitor
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2 Messages
4 hours ago
The internet on the third floor is not reaching to the first floor.
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