Cancel Netflix

user_9s0etd Thank you for taking the time to reach out to us here on our Xfinity Forums. I had a great weekend, we just got a Dave and Buster's in our town and we took the family for a night of fun and good food. :) I hope you had an amazing weekend as well. I would be happy to help you with reviewing your account to remove the Netflix. Please send us a DM to Xfinity Support with your full name and address to get started. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it

user_9s0etd Thank you for working with us in our DM! Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!