Cancel Netflix

user_9s0etd Thank you for taking the time to reach out to us here on our Xfinity Forums. I had a great weekend, we just got a Dave and Buster's in our town and we took the family for a night of fun and good food. :) I hope you had an amazing weekend as well. I would be happy to help you with reviewing your account to remove the Netflix. Please send us a DM to Xfinity Support with your full name and address to get started. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it