Visitor

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1 Message

Friday, February 20th, 2026 6:42 PM

Closed

cancel my service

I would like to cancel my service.  I have tried calling but wait times are insane.  Can someone from xfinity please help me with this through the forum?  Thanks.  

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Official Employee

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2K Messages

6 hours ago

Hi there, @jmmskelly! Thanks for reaching out to us here on the Community Forum. Sad to hear you'll be leaving us, but we can certainly help to get this done. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

Official Employee

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2K Messages

5 hours ago

@user_gmk3k0, thanks for working with us today. Your account is closed as we discussed, and we are here if you need us. Never hesitate to create another public post for any of your future account and service needs!

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