Visitor
•
1 Message
Cancel My Service [Edited]
I want my service cancelled immediately.
I DO NOT WANT A CALL WITH REPRESENTATIVE
I have moved and no longer need Xfinity’s services
effective now 3/17/2026
[Edited: "Personal Information"]
Visitor
•
1 Message
I want my service cancelled immediately.
I DO NOT WANT A CALL WITH REPRESENTATIVE
I have moved and no longer need Xfinity’s services
effective now 3/17/2026
[Edited: "Personal Information"]
XfinityJustinM
Official Employee
•
600 Messages
2 hours ago
Hello @user_p78940, you have come to the right place for help! Please keep in mind that you are currently speaking on the public forum, and we ask that you refrain from posting public information on the public forum. Let's get that cancellation request taken care of for you. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0