Visitor
•
1 Message
Cancel My Plan
Please cancel my plan immediately - Account Number: [Edited: "Personal Information"]
Thank you,
Joe [Edited: "Personal Information"]
Visitor
•
1 Message
Please cancel my plan immediately - Account Number: [Edited: "Personal Information"]
Thank you,
Joe [Edited: "Personal Information"]
XfinityJeff
Official Employee
•
1.4K Messages
2 days ago
Good morning @user_tucec5, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. While we are sorry to hear that you want to cancel service, you have come to the right place for assistance with that. Could you please send our team a direct message with your full name and full address?
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0