U

Wednesday, January 22nd, 2025 8:39 PM

Cancel my Plan

Hi i have reached out at least 4 times asking Xfinity to cancel my plan. Can you please do that for me?

Expert

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110.9K Messages

5 months ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Official Employee

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1.9K Messages

5 months ago

Hey @user_uguf4v, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account and services. We would be more than happy to review what options are available for the account. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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