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Monday, July 22nd, 2024 9:42 PM

Cancel my Flex service

I want to cancel my Xfinity Flex service please. It is way too expensive, because I am now paying $120/month. I want and need to keep my internet though. Please assist. 

Official Employee

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1.3K Messages

2 months ago

Hey @user_6m7yjj, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Flex service. I would be more than happy to offer my assistance looking into this further for you.

 

The Xfinity Flex service should be no additional charge as it is included in the cost of the Xfinity Internet. Are you seeing separate charges for the service on your Xfinity Bill?

 

You can use the Xfinity App to download a PDF copy of your Xfinity Service bill to review the account, billing, and services. 

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