Visitor

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1 Message

Friday, May 15th, 2026 3:47 AM

Cancel my account

Hello, 

I am requesting to cancel my account. Not sure what the process is so please call back on my mobile number that is associated with my account. 

Thanks

[EDITED: Personal information.]

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Expert

 • 

117.9K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

3 hours ago

Hi there, @user_n0svvi. Thanks for reaching out to us here on the Community Forum. I'm sorry to hear you'll be leaving us, but we can certainly help close your account. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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