Cancel internet

Hey @user_hnpdqv, Thank you for visiting our official Xfinity Forums Community support page. We are sorry to hear you wish to discontinue the services. We would be more than happy to review the Xfinity account and billing to see what options are available. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.