Visitor

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1 Message

09/28/2026 4:11 AM

Cancel hbomax/ unlink email

Can't cancel hbomax no matter what I try, I'm no longer an xfinity customer 

Oldest First
Selected Oldest First

Official Employee

 • 

1.2K Messages

29 days ago

Hi @user_extic5,

If you were being billed through Xfinity for HBO MAX, the service should have stopped billing upon your complete disconnection as there would be no active account to bill. When visiting the subscription section on the HBO MAX webpage or app what are you seeing as the payment method? 

Expert

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35.1K Messages

29 days ago

@user_extic5 

Not Accessibility/disability related.  Moved to Customer Service.

Visitor

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3 Messages

8 hours ago

How to cancel hbo max

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