If you were being billed through Xfinity for HBO MAX, the service should have stopped billing upon your complete disconnection as there would be no active account to bill. When visiting the subscription section on the HBO MAX webpage or app what are you seeing as the payment method?
XfinityJustinM
Official Employee
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1.1K Messages
7 hours ago
Hi @user_extic5,
If you were being billed through Xfinity for HBO MAX, the service should have stopped billing upon your complete disconnection as there would be no active account to bill. When visiting the subscription section on the HBO MAX webpage or app what are you seeing as the payment method?
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Again
Expert
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35K Messages
1 hour ago
@user_extic5
Not Accessibility/disability related. Moved to Customer Service.
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