Cancel HBO Max Subscription

Hello, @user_7az9x4 Could you please send our team a direct message with your full name and full address? To send a direct message: 

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon 
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

@user_7az9x4 Thanks for reaching out to the community here and giving us a chance to help with your MAX subscription removal! I just wanted to point out for anyone that may come across this post, you can easily add and remove Premium channels with the directions here in most cases : https://www.xfinity.com/support/articles/x1-manage-channels-app-overview 

Take care, and thanks again for being with us!