Visitor
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1 Message
Cancel cable tv keep internet
I want to cancel my cable tv service but keep my internet service. I have tried Xfinity chat and app but just go in circles and do not receive any useful information or assistance. Please help!
Visitor
•
1 Message
I want to cancel my cable tv service but keep my internet service. I have tried Xfinity chat and app but just go in circles and do not receive any useful information or assistance. Please help!
Accepted Solution
XfinityRaf
Official Employee
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1.1K Messages
3 months ago
Good afternoon @user_mfj9dd. Thanks for reaching out here to request some changes to your account. If you could send our team a direct message with your full name and full address, we can review what internet only options we have for you.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_zxfm0f
Visitor
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1 Message
3 months ago
How much for internet if can sell cable tv
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user_o36989
Visitor
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2 Messages
16 days ago
please help me cancel my cable tv and keep the internet
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