2 Messages
Cancel a scheduled transfer of services
I need to cancel a scheduled move that includes a transfer of my Xfinity services. I cannot find this option anywhere in my account settings or in the Xfinity app.
2 Messages
I need to cancel a scheduled move that includes a transfer of my Xfinity services. I cannot find this option anywhere in my account settings or in the Xfinity app.
XfinityPeterH
Official Employee
•
1.8K Messages
4 days ago
@user_rz1e1m Thank you for reaching out. I understand how important it is to manage your service transfer smoothly. To cancel your scheduled move and transfer of Xfinity services, we need to actually communicate with you either over this platform or via the phone. Since you have already sent us a Direct Message we'll assist you in making the necessary changes.
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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