We have made the process a bit easier for you. Here: https://www.xfinity.com/support/articles/returning-your-equipment?linkId=85670289&linkId=177085098 are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the postage for you!
You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. Or you can always visit a local service center to return the boxes. If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/local/store-offers?linkId=177085099 to locate one near you.
EG
Expert
•
111K Messages
5 months ago
https://www.xfinity.com/support/articles/returning-your-equipment
https://forums.xfinity.com/conversations/customer-service/return-equipment/65a4a84c5bd1d830a320eb99?commentId=65a5460d56b4cf679443d743
0
0
XfinityDena
Official Employee
•
3.3K Messages
5 months ago
@user_kt075p
We have made the process a bit easier for you. Here: https://www.xfinity.com/support/articles/returning-your-equipment?linkId=85670289&linkId=177085098 are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the postage for you!
You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. Or you can always visit a local service center to return the boxes. If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/local/store-offers?linkId=177085099 to locate one near you.
As for mobile what are you trying to return?
0
0