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Monday, January 27th, 2025 7:17 PM

Can your modems be returned by FedEx

I need to return all of Xfinity's equipment.Mobile and internet can they all be taken to FedEx?

Official Employee

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3.3K Messages

5 months ago

@user_kt075p

 

We have made the process a bit easier for you. Here: https://www.xfinity.com/support/articles/returning-your-equipment?linkId=85670289&linkId=177085098 are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the postage for you! 

 

You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. Or you can always visit a local service center to return the boxes. If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/local/store-offers?linkId=177085099 to locate one near you. 

 

As for mobile what are you trying to return?

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