2 Messages

Tuesday, August 6th, 2024 11:28 PM

Closed

Can we change the in store pickup location

I have an order placed for an internet plan. Can I change the in store pick up to other location?

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Selected Oldest First

Official Employee

 • 

3.1K Messages

2 years ago

 

user_chhujq Thanks for using our Foums and we are happy to help you change the way you get your device. to get started can you send us a DM with your name and address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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