Call of duty beta code disappeared

Hello @user_wrbdj3, and thank you for posting your concern on our Xfinity Community forums!  

You can review your redeemed benefits through the Xfinity app by signing in with the Primary Xfinity ID on the account and navigating to the Membership section. From there, look for your Redemption History, where previously redeemed offers, including promotional rewards such as the Call of Duty Beta code, may be available to view.

If you're unable to locate the redemption and code with those steps, please send us a Direct Message* with your full name and service address.  Once we have you verified on the account, we can determine next steps. 

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

Click Here For an example of how to send us a Direct Message.