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user_vvlj6l
1st Topic

Visitor

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1 Message

Monday, June 22nd, 2026 8:36 PM

Cable repair

Buried cable in backyard is cut and needs to be repaired 

Question

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Updated 

8 hours ago

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EG

Expert

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118.7K Messages

8 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityAirelle

Official Employee

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3.3K Messages

8 hours ago

 

 

 

Hi there! Thanks for taking the time to reach out to us. Our team would be happy to assist you with this concern. 

Can you please send us a direct message with your full name and service address so we can take a closer look?
 
How to send us a direct message:
 
- Click “Sign In” if necessary.
- Click the “Direct Messaging” icon.
- Click the “Start new conversation” icon, which looks like a pencil and paper.
- In the “To:” line, type “Xfinity Support.”
- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
- An “Xfinity Support” graphic will replace the “To:” line.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
 
Talk to you there!

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