U

Visitor

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1 Message

Fri, Jun 11, 2021 4:39 PM

Cable lines not buried

Over 2 years ago a technician ran a new cable line down part of the street but ran it under my driveway (thru the pipe) and lying in the ditch up to the green box at the street.  No one has returned to actually bury the line properly.  Who can I contact to get this corrected? 

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Accepted Solution

Official Employee

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339 Messages

3 m ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

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