Cable Line Partially Disconnected

Hey @user_1v5xcg, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity cable drop line. I would be more than happy to offer my assistance looking into this further for you.

 

Have you used the Xfinity Assistant to go through the troubleshooting to schedule a service technician to evaluate the issues further? You can learn more by visiting our 'How to schedule and manage your Xfinity appointment' support page on how to schedule an appointment.