Skip to main content

    Support

    Offers

U
user_y0woef
1st Topic

1 Message

Wednesday, July 3rd, 2024 1:00 AM

Closed

Cable line in ground

There is a cable line that is sitting above ground by our box in our front yard that is still in the ground . Can someone please come out to look at this? I put in a work ticket but haven’t heard anything .

Question

 • 

Updated 

10 months ago

34

1

0

XfinityJorge

Official Employee

 • 

2.1K Messages

10 months ago

 

user_y0woef Thank you so much for using our Forums to contact us. We appreciate you taking the time to let us know about this and we are here to look into the line in your yard. To get started can you please send us a DM with your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

0

0

forum icon

New to the Community?

Start Here