cable forum

What is the link to add a comment in the forum for customer service issues? No one knows it when I called and cannot find it online.

Responses

Accepted Solution

MNtundraRET

Gold Problem Solver

•

5.8K Messages

1 year ago

If someone comments in the oval spot right under your (anyone's) post, like I am doing here, the reply will be found right under the person's post or reply we wished to reply to.

If you reply in the lower location, that reply will go to the last reply made (bottom of the list.).

2

0

U

user_ff6838

Visitor

•

10 Messages

@MNtundraRET What is the link to where I can write about the poor customer service and runaround I have been getting for days now. I can''t seem to be able to post anywhere.

1 year ago

0

MNtundraRET

Gold Problem Solver

•

5.8K Messages

Under the original Customer Service Icon there is a sub menu with 4 choices..

However, this location, would be the correct one. Please go ahead and post your concern in this forum as a "New Post (New Question)"

1 year ago

0

Accepted Solution

Again

Expert

•

29.7K Messages

1 year ago

@user_ff6838

You actually posted in the correct forum: Customer Service. That answers your initial question.

You can use this form to file a complaint.

2

U

user_ff6838

Visitor

•

10 Messages

@Again Thank you for the link for the complaint. I filled it out in GREAT detail but probably won't hear anything........

1 year ago

U

user_ff6838

Visitor

•

10 Messages

I filed the complaint and got a canned message thanking me for my information. It will go no where as they really don't care about customer service!

1 year ago

0

MNtundraRET

Gold Problem Solver

•

5.8K Messages

1 year ago

If you were referring to a link to a customer Complaint form to fill out. That was removed back in 2017.

0

user_ff6838

cable forum

MNtundraRET

user_ff6838

MNtundraRET

Again

user_ff6838

user_ff6838

MNtundraRET

New to the Community?