Wally01's profile

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Thursday, April 16th, 2026 8:42 PM

Cable down in yard

The Comcast cable is almost touching the ground in my yard and in the yard next-door
[Edited: Privacy]

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Official Employee

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158 Messages

11 hours ago

Hello @Wally01 and thank you for reaching out on our Xfinity Community forums for assistance!  We definitely want to address any safety concerns you might have! 😀

The easiest way to report such concerns is by following the options on our Report an Xfinity Issues page at https://www.xfinity.com/support/articles/report-an-issue

Simply click on that link, then follow the instructions to report your issue directly, sign in with your Xfinity ID, and choose "I think cable wires outside my home post a safety risk." 

If that page does not work for you, or you are unable to access it, we can absolutely further assist you with this concern! 

Please let us know, and we'd be happy to!

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