Hello there @user_0868a6 thank you so much for contacting our Xfinity Support Team over our Forums. We are happy to help with your box and look into replacing it. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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CCAlisha
Problem Solver
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571 Messages
2 years ago
Hi, there! If you have still not been able to activate your TV box in the bedroom here is a great tutorial to follow: https://www.xfinity.com/support/articles/how-to-activate-your-self-install-devices
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user_0868a6
Visitor
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1 Message
2 years ago
Cable box is leaning over rusted out snd needs to be replaced
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