U

Visitor

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1 Message

Wed, Oct 27, 2021 12:55 AM

Closed

Cable box work

I've got a cable box in the corner of my back yard.  Last week a Comcast guy came by and said someone's cable got cut and he needed to access the box, which he did.  Now I've got a cable hanging out of the box between the box cover and base.  (I've also go a decorative rock face cover over the actual cable box which you can see in the photo.) Please tell me that this is just temporary fix and someone will be out to make a permanent repair.

Official Employee

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905 Messages

1 y ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 

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