Busted green boxes everywhere

Hi, I’m on the board of my HOA and we’re trying to get a number of our green box’s repaired and installed as yesterday’s windstorm blew a few of them away.

Responses

EG

Expert

•

89.8K Messages

7 m ago

Concern moved here for greater exposure to actual Comcast employees.

0

Hi there @clewkovich! Whoa that must've been some windstorm! We'd be glad to assist with getting work orders for the uncovered pedestals, just click on the little chat message bubble icon in the upper right and send a private chat to "Xfinity Support" with your name and the addresses of the boxes, as well as any other photos you have of them, to start!

0

clewkovich

Visitor

•

2 Messages

1 m ago

I'm sorry to report my correspondence with Ray [Edited: "Personal Information"] resulted in zero action taken to repair our broken cable boxes. How many more months/years will it take to do the right thing here?

[Image Removed: "Personal Information"]

(edited)

1

0

XfinityAirelle

Official Employee

•

399 Messages

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 m ago

0

Customer Service

clewkovich

Busted green boxes everywhere

EG

XfinityGina

clewkovich

XfinityAirelle

New to the Community?