U

Visitor

 • 

1 Message

Wednesday, June 7th, 2023 1:23 AM

Closed

Burying cable in a neighborhood

I live and am a contractor in my neighborhood. There are so many exposed lines laying on top of ground it is ridiculous. It's a safety issue. I fell last week. I'm 54 can't take a tuble like that again. Also, landscapers can't mow where exposed lines are which is every other unit. It's a mess. Please refer me to I need to get this done. 

Official Employee

 • 

1.9K Messages

2 years ago

Hey @user_5b465e,

 

Thank you for visiting our Xfinity Community Forums. We would be more than happy to assist with the cable line issue. Could you please send our team a direct message with your full first/last name and the complete service address (Including the city, state, and zip code)? Our team can most definitely take a further look at this issue.

 

To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

 

forum icon

New to the Community?

Start Here