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Friday, August 2nd, 2024 12:37 AM

Closed

Bury/Drop Down Request

Hi Xfinity. I would like to request for a drop down/bury of xfinity green cylindrical cone in front of our house. We are planning to have our fronyard done. This becomes a potential hazard to do this project. We live in a newly closed out community. Thank you so much.

Official Employee

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1.1K Messages

9 months ago

Hey user_qw17nh, thanks for reaching out to Xfinity Support on our forums and congratulation on the new place! We can certainly help get someone out. When you get a chance can you send us a direct message?

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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