3 Messages
Bury/Drop Down Request
Hi Xfinity. I would like to request for a drop down/bury of xfinity green cylindrical cone in front of our house. We are planning to have our fronyard done. This becomes a potential hazard to do this project. We live in a newly closed out community. Thank you so much.
XfinityNicolas
Official Employee
•
1.1K Messages
9 months ago
Hey user_qw17nh, thanks for reaching out to Xfinity Support on our forums and congratulation on the new place! We can certainly help get someone out. When you get a chance can you send us a direct message?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct messaging" icon near the top right of the page
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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