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user_dka09w
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Wednesday, December 11th, 2024 3:44 PM

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Bury Overhead Cable

I am buying a new home and transferring my service.  The new home has an overhead cable stretched from a pole to the roof of the house.  I want to move this underground.  There is a new home next door that certainly has underground service.  Help!

Question

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Updated 

7 months ago

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XfinityAirelle

Official Employee

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2.7K Messages

7 months ago

 

user_dka09w Congratulations on your new home! We can definitely help with getting that overhead cable moved underground by opening a ticket to our construction team. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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