Hey there @user_7f7f80 thank you so much for using our Forums to contact our team for assistance. We appreciate you bringing this to our attention and we are here to help secure those lines. To get started can you send us a private message with your full name and service address?Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityJorge
Official Employee
•
2.7K Messages
2 years ago
Hey there @user_7f7f80 thank you so much for using our Forums to contact our team for assistance. We appreciate you bringing this to our attention and we are here to help secure those lines. To get started can you send us a private message with your full name and service address?Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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