Visitor
•
1 Message
Bury Cable
I started Xfinity internet on May 1. The tech said someone would be out to bury the cable within 14 days. No one has come out yet. I need this buried. How do I get this done. Checking status has not changed at all.
Visitor
•
1 Message
I started Xfinity internet on May 1. The tech said someone would be out to bury the cable within 14 days. No one has come out yet. I need this buried. How do I get this done. Checking status has not changed at all.
XfinityJanelle
Official Employee
•
2.2K Messages
42 minutes ago
Hey @user_cz7fpk , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your line being buried. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0