Visitor
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1 Message
Buried Line relocation
I need a buried line relocation — 811 cleared my dig but a private locator found an active Comcast service line in my excavation area. My name is [Edited: "Personal Information"]
Visitor
•
1 Message
I need a buried line relocation — 811 cleared my dig but a private locator found an active Comcast service line in my excavation area. My name is [Edited: "Personal Information"]
XfinityAirelle
Official Employee
•
3.2K Messages
6 hours ago
@mckay21
Hi there! We'd be happy to help point you in the right direction.
If a private locator has identified an active Comcast service line within your excavation area, you'll want to have the line reviewed before proceeding with any digging to help avoid damage to the cable and potential service interruptions.
Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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