Visitor
•
1 Message
Buried cable was cut while digging
Had some workers digging in the backyard and accidentally hit and cut the Xfinity cable. Now I’m without internet. 811 came out and marked utilities but did not mark this cable. Can I get someone out to fix it please?
XfinityDemitrius
Official Employee
•
2.5K Messages
10 months ago
Hey @user_iq4983, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity services and the cut cable line. We make it quick, easy and simple.
Do you happen to have our Xfinity App? With services effected, you can go through our Xfinity Assistance which will perform a few tests which will lead to schedule a service appointment? If you have any trouble, please let us know.
0
0