1 Message
Bucket Truck Appointment
I have not had Internet since Saturday 8/3/2024 due to a cable that was cut during a storm. A technician came out yesterday and said that they need to bring a bucket truck out to re-install the cable correctly and that they would call me to schedule/setup the appointment. I have not been called yet and would like to know when they are coming out to re-install the cable.
XfinityFrank
Official Employee
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1.3K Messages
9 months ago
Hi there, @user_4hmsuo! Thanks for reaching out to us here on the Community Forum! We can certainly check and see what the status of that truck is for you! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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